Return Policy

We appreciate your choice of our products and hope you are completely satisfied with your purchase and overall experience. If you are dissatisfied with any product for any reason, you can return it to us for a full refund or exchange. Please read our Returns Policy below for complete details.

Returns:
Returns can be made within three days of the purchase date shown on the invoice. All returned products must be in new, unused condition with all original tags attached.

Return Process:
To return an item, please contact our customer service team via WhatsApp or email at info@mikkawi.com. The item must be returned in its original packaging and condition. Our team will coordinate with the shipping company to arrange your return or exchange.

Cost:

Please note that you are responsible for the return shipping costs.

Refunds:
Upon receiving your returned package, we will inspect it and then issue a refund to your account for use towards another purchase, or you can exchange it for another product. Please note that refunds and exchanges may take approximately seven days to process.

Exceptions:

For defective products, please contact us to arrange a refund or replacement.

Other questions:

If you have any further questions about our return policy, please feel free to contact us via email info@mikkawi.com